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Terms & Conditions

1. Introduction & Acceptance

These Terms and Conditions govern your use of the WinSpirit Casino website (au-winspirit-pokies.com) and all services provided therein. By creating an account, depositing funds, or using any part of this website, you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years of age to use WinSpirit Casino. By registering, you confirm that you meet this age requirement and that online gambling is legal in your jurisdiction. WinSpirit reserves the right to request proof of age at any time and to suspend or close accounts where eligibility cannot be confirmed.

3. Account Registration

  • Each player may hold only one account. Duplicate accounts will be closed, and any bonuses or winnings may be voided.
  • You are responsible for providing accurate and up-to-date personal information.
  • You must keep your login credentials secure. WinSpirit is not liable for unauthorised access resulting from your failure to protect your account details.
  • WinSpirit reserves the right to refuse registration or close any account at its sole discretion.

4. Deposits & Withdrawals

  • Deposits are processed using the payment methods available on the platform. Minimum and maximum limits apply as stated on the Payment Methods page.
  • Withdrawals are subject to identity verification (KYC). You may be required to submit identification documents before a withdrawal can be processed.
  • Withdrawal requests are processed within 0-24 hours. Delivery times depend on the selected payment method.
  • WinSpirit reserves the right to delay or refuse withdrawals where fraud or bonus abuse is suspected.
  • All transactions are conducted in Australian dollars (AUD).

5. Bonus Terms & Wagering Requirements

  • Bonuses are subject to specific terms including wagering requirements, maximum bet limits, game restrictions, and expiration dates.
  • Only one bonus may be active at any given time.
  • WinSpirit reserves the right to revoke bonuses and associated winnings if terms are breached.
  • Free spins may be restricted to specific pokies and carry their own wagering requirements.
  • Bonus abuse, including but not limited to creating multiple accounts or coordinated play, will result in account closure and forfeiture of funds.

6. Prohibited Activities

The following activities are strictly prohibited:

  • Use of automated software, bots, or any form of artificial intelligence to play games
  • Collusion with other players
  • Exploitation of bugs or errors in games or software
  • Money laundering or the use of the platform for any illegal purpose
  • Providing false information during registration or verification

Violation of these terms may result in account suspension, forfeiture of funds, and legal action where applicable.

7. Game Rules

  • Individual game rules are available within each game. Players are responsible for understanding these rules before placing wagers.
  • In the event of a system malfunction, WinSpirit reserves the right to void affected bets.
  • WinSpirit is not responsible for losses incurred due to internet connectivity issues on your end.

8. Limitation of Liability

WinSpirit is provided on an "as is" basis. We make no warranties regarding uninterrupted service, game outcomes, or the accuracy of promotional materials beyond the specific terms stated. WinSpirit's liability is limited to the balance in your player account at the time of any dispute. We are not liable for indirect, incidental, or consequential damages.

9. Changes to Terms

WinSpirit reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via email or on-site notification. Continued use of the site after changes constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of Curacao. Any disputes arising from the use of this website shall be resolved through the appropriate legal channels in Curacao.

11. Contact Information

For questions regarding these Terms and Conditions, please contact our support team:

  • Email: support@au-winspirit-pokies.com
  • Live Chat: Available 24/7 on our website

Last updated: May 2026